ibis Bridgwater, M5 Jct23

On arrival car parking was very good. Receptionist was efficient and very helpful. We had been delayed by heavy traffic but we were welcomed very well. After we had checked in and been given our room card the Receptionist took the time to show us how to check our car in for the 2 night parking space. We used the lift to find our room. The room was clean and tidy. We liked the walked in shower which was perfect as we are elderly and not able to use a bath. We required a taxi service and the receptionist who had been very busy telephoned the taxi company. While we waited for the taxi on a busy Friday evening it gave us time to look around the Restaurant area. Breakfast had plenty of choice, fresh and well cooked. Coffee machines were excellent. Cutlery and plates nice and clean. Staff were very attentive. The passageway was clean and quiet. We slept very well.

Location suited my needs although only because I was in a car. Nothing amenity-wise close by. Bed comfortable, quiet location, usual pleasant Ibis decor. They're ok for short stop overs but rooms lack storage facilities for longer.

Easy check in and clean tidy rooms. Restaurant on site, friendly staff.

This was a stopover and therefore a great location right on the M5, views from the room over the river were beautiful and beds and room were comfy. The parking is a bit steep considering there is no way you would get there any other way than by car. It should just be put on the room rate. Staff were really friendly and welcoming and I'd like to specially mention Nana. We were not informed by the evening staff that breakfast would be more expensive when booked on the day then when you book the night before (Simple misunderstanding, no one's fault) but Nana swiftly booked us for the discounted rate without any fuss! Thanks Nana,that is great customer service in action!

Only stayed one night but my experience wss that it was a perfectly serviceable stay in a chain hotel. Good sized en-suite room with comfortable bed and hot shower.